Who We Are

Space Building Services Limited is a building and property development company registered in England and Wales. Our registered address is Dean Lane, Merstham, Redhill, Surrey, RH1 3AH.

We are committed to protecting your privacy and handling your personal data in a transparent, lawful and secure way. This policy explains what data we collect, why we collect it, how we use it and your rights in relation to it.

If you have any questions about this policy, please contact us at info@spacebuilding.co.uk or call 07961 874 999.

What Data We Collect

We may collect the following personal data when you contact us, request a quote, or use our website:

• Your name and contact details including phone number and email address
• Your home or property address (for the purposes of providing a quote or carrying out work)
• Details of your project or enquiry
• Payment information where relevant (processed securely — we do not store card details)
• Communications between you and Space Building Services, including emails and WhatsApp messages
• Website usage data collected via cookies (see Cookies section below)

How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry and provide a quote for building works
• To carry out and manage the building project you have commissioned
• To communicate with you about your project, scheduling and updates
• To process payments for services provided
• To comply with our legal obligations including health and safety and building regulations
• To improve our website and understand how visitors use it

We will never sell your personal data to third parties or use it for purposes other than those listed above without your explicit consent.

Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Contract performance — processing necessary to provide the services you have requested or to take steps at your request before entering into a contract
• Legitimate interests — responding to enquiries, managing our business, and improving our services
• Legal obligation — where we are required by law to retain or process certain data
• Consent — where you have given us explicit permission to contact you for marketing purposes

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Enquiry and quote data — up to 12 months if no project proceeds
• Customer and project records — up to 7 years following project completion for accounting and legal compliance purposes
• Marketing communications — until you withdraw consent

After these periods, your data will be securely deleted or anonymised.

Who We Share Your Data With

We do not sell or rent your personal data. We may share it with:

• Checkatrade — our approved trade platform, where review and rating information is shared as part of the approval process
• Architects and structural engineers — where required to manage your project
• Payment processors — to securely process payments
• Local authorities — where required for planning applications or building regulations
• Our accountants and legal advisers — for compliance purposes

All third parties we share data with are required to handle it securely and in accordance with applicable data protection law.

Cookies

Our website uses cookies to help it function correctly and to understand how visitors use it. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential cookies — necessary for the website to function and cannot be disabled
• Analytics cookies — help us understand how visitors interact with the site (e.g. Google Analytics). These are anonymous and do not identify you personally

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data where there is no legitimate reason for us to continue holding it
• Right to restrict processing — to ask us to limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@spacebuilding.co.uk. We will respond within 30 days.

Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect it against unauthorised access, loss or misuse. These include secure email systems, password-protected devices, and limited access to personal data on a need-to-know basis.

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us immediately.

Links to Other Websites

Our website may contain links to third-party websites such as Checkatrade and Facebook. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always show when the policy was last updated. We encourage you to review it periodically.

Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@spacebuilding.co.uk
• Phone: 07961 874 999
• Address: Dean Lane, Merstham, Redhill, Surrey, RH1 3AH

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.